Programmatically Change Outbound Caller ID on the fly

Discussion in 'CRM / Helpdesk / App Integration' started by igor.snezhko, Jan 20, 2018.

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  1. igor.snezhko

    igor.snezhko Active Member

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    Hello!

    Our customer wants periodically change his outbound Caller ID from assigned DIDs pool.

    Is it possible to develop some script that makes such change when a user calls a number?
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hello @igor.snezhko,

    You can use a CFD app to do that. You create a CFD callflow, and from this app you edit the SIP trunk properties using the 3CX Call Control API.

    Kind regards.
     
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  3. voiptoys

    voiptoys Active Member

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    Our VoIPTools HTTP API has an enhanced MakeCall method that includes a parameter to override the caller ID.
     
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