Hi, (v14 SP2 and SP3) When you have 2 hardphones provisioned for the same extension number, it seems that most of the links in the Phones node aren't available? I'm not sure why. The only actions available are show password and upload firmware. The phones are of course on different IP's, the MAC address field shows "Multiple Phones" instead of a MAC. How do I perform operations on these sets? Thanks - Les.