Provisioning Cisco 7961G phones

Discussion in '3CX Phone System - General' started by nick-st, Feb 20, 2014.

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  1. nick-st

    Feb 20, 2014
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    I'm setting up a system with Cisco 7961G phones, but can't get them to provision. I've followed the guide on the site, and have a working TFTP server with the firmware files. I've added an extension with the model & MAC address of the phone. When I factory default the phone, it gets the TFTP server details via the DHCP option 66 and downloads the firmware successfully.

    3CX has created a 'SIP<mac address>.cnf' and 'XMLDefault.cnf.xml' files for the phone and put them in the provisioning folder.

    The phone gets the 'XMLDefault.cnf.xml', but ignores the 'SIP<mac address>.cnf' file and is requesting the following files from the TFTP server:

    'SEP<mac address>.cnf.xml'
    'CTLSEP<mac address>.tlv'

    What am I doing wrong?

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