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I have a 3CX server that was recently built and is running on our server on the internet. We have no LAN connectivity it's all remote.
When trying to provision the 2160 using the documentation provided within the 3CX UI the phone is unable to find any files pertaining to the phone itself.
When looking at the syslog there is a 404 error when trying to download the firmware.
I have downloaded the firmware within the 3CX update window and there are no updates at the moment pending.
The server has been rebooted twice after the update just in case something didn't start the first time. From the doucmentaion that I have found the CFG files are created automatically on the fly but I am unable to download any config file either by trying to manually enter the URL followed by the MAC.cfg or from the link provided in the interface and forcing the phone itself to find it.
Any help would be greatly appreciated.
When trying to provision the 2160 using the documentation provided within the 3CX UI the phone is unable to find any files pertaining to the phone itself.
When looking at the syslog there is a 404 error when trying to download the firmware.
I have downloaded the firmware within the 3CX update window and there are no updates at the moment pending.
The server has been rebooted twice after the update just in case something didn't start the first time. From the doucmentaion that I have found the CFG files are created automatically on the fly but I am unable to download any config file either by trying to manually enter the URL followed by the MAC.cfg or from the link provided in the interface and forcing the phone itself to find it.
Any help would be greatly appreciated.