I am setting up a new (and my first) 3CX system. We are re-using our existing Polycom phones (mostly SPIP 331's with a few SPIP 550's). I am getting it all together, for the most part, but I have run into an issue that I have found a fix for, but am unsure how to apply the fix... The issue is that when a voicemail is left on a phone, the phone issues an audible beep every 30 seconds or so to alert the user. This, I can already tell, will be very annoying and distracting to my users. The fix I have found is to put some code into the provisioning template, but I am not sure where to put it. Do I just add it at the end, or does it need to go in a specific section? Here is a copy of the code I am going to add: <se> <se.pat> <se.pat.misc> <se.pat.misc.messageWaiting> <se.pat.misc.messageWaiting.inst se.pat.misc.messageWaiting.inst.1.value="0" se.pat.misc.messageWaiting.inst.2.value="0" se.pat.misc.messageWaiting.inst.3.value="0" /> </se.pat.misc.messageWaiting> </se.pat.misc> </se.pat> </se> I can post a copy of the provisioning template as well if you need that, but I figured if you had read this far, you already know what one looks like Thanks!