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Provisioningfile keeps showing old external IP-address

Discussion in 'Windows' started by egimbergh, Aug 26, 2015.

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  1. egimbergh

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    I changed the 'External/Public IP Address' under the 'Phone Provisioning' settings (V12). After that I restarted all the services.
    But still the provisioning-XMLs (under C:\ProgramData\3CX\...\TcxProvFiles) show the old address in the tags
    <MyPhoneServerLocalSSLAddr> and <MyPhoneServerPublicSSLAddr>. The non-SSL tags show the correct values. This happens for current users that I change, but also for newly added users.

    According to Settings - Advanced - Custom parameters the old address is nowhere in the system anymore. I even searched the entire harddisk, but the only occurence of the old address is in two files under C:\Program Files\3CX PhoneSystem\Data\DB\base\16385\, which seem to be databasefiles. I'm a little scared to modify those.
    (Also two occurence in two files under C:\Program Files\3CX PhoneSystem\Data\DB\pg_xlog, but those are just logfiles)

    How do I get the system to completely accept the new address? Note that we run a multi-tennant system, with only a single tennant.
    I already noticed there were more threads about this subject, but I couldn't find a real solution.

    Erik
     
  2. pj3cx

    pj3cx Active Member

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    Hi Erik,
    The mentionned fields are related to the SSL configurations done at setup time.
    In order to modify those you will have to :
    - backup all except SSL option
    - uninstall 3cx phone system
    - reinstall 3cx phone system
    - configure the SSL through setup wizard correctly with new valid fqdns/ips
    - restore backup when prompted
     
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  3. egimbergh

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    Wow, that is not really an easy method for a setting that looks like it's configurable. Sure there's no easier way? Could I try by manually modifying the database files?
     
  4. pj3cx

    pj3cx Active Member

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    Nope no easier trick as a new SSL certificate needs to be generated, webserver reconfigured, and some other entries needs to be modified, this can only be done once at setup time.
     
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