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PSTN Unidentified incoming call

Discussion in '3CX Phone System - General' started by baysidesos, Dec 22, 2014.

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  1. baysidesos

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    I am having trouble making inbound calls via my sangoma PSTN

    any help would be appreciated


    [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:33935996@192.168.10.22:5060;transport=udp;user=phone SIP/2.0
    Via: SIP/2.0/UDP 192.168.10.22:5066;rport=5066;branch=z9hG4bK3b258f04-89eb-11e4-b2ae-baf60ad5c1e1
    Max-Forwards: 70
    Contact: <sip:NetborderExpressGateway@192.168.10.22:5066;transport=udp>
    To: "33935996"<sip:33935996@192.168.10.22:5060>
    From: "unknown-caller-name"<sip:unknown-ani@192.168.10.22:5066>;tag=pxip-callid-1419260410-67456-41-127ds-6784-9949d1e0
    Call-ID: 3b24f2c4-89eb-11e4-8ae1-e495fc0b1633@BBG-PBX-022
    CSeq: 15724 INVITE
    Expires: 179
    Allow: INVITE, ACK, BYE, CANCEL, NOTIFY, INFO, OPTIONS, REFER
    Date: Mon, 22 Dec 2014 15:00:13 GMT
    Supported: replaces, 100rel
    User-Agent: Netborder Express Gateway/4.2.2
    Content-Length: 0
     
  2. leejor

    leejor Well-Known Member

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    I'm seeing only one IP (192.168.10.22) through these logs, with two different ports attached to it. Does it belong to the gateway or the server?
     
  3. baysidesos

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    Thanks for your reply.
    That is the IP of our PBX computer
     
  4. leejor

    leejor Well-Known Member

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    But...one should be the IP of where the call is coming from...the Gateway. What IP was assigned to it?
     
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