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Push notification suddenly not working

Discussion in '3CX Phone System - General' started by blackpearl, Jul 5, 2016.

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  1. blackpearl

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    Hi,

    I have installed a 3CX test environment it worked fine. Since a couple of days is not working anymore. I can receive calls on the iphone when I have activated the app, but there is no push notification. So if I'm not active in the app, the iPhone/Android do not ring. There was no change in configuration.

    Thanks for your help
    Dan
     
  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    The log file for the PUSH service is C:\ProgramData\3CX\Instance1\Data\Logs\3CXDialer.log .

    Also check the PUSH is enabled for the extensions in the Extension Settings in the Management Console.
     
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