Question about Panasonic KX-TGP500

Discussion in '3CX Phone System - General' started by 12494, Jul 17, 2012.

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  1. 12494

    12494 Member

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    While I am waiting I just thought I would post this here to see what response I get. This is a dialog from the support trouble ticket system.

    Allen

    ===============================================================

    Allen Miller
    User
    Posted on: 15 July 2012 11:31 PM
    I see that v11 of 3CX now has a provisioning choice for the KX-TGP500.

    Is this phone supposed to be 'discovered' by 3CX and show up in the PHONES branch of the management console where I can manually assign it to an existing extension or a new extension?

    Is this phone supported via Option 66 provisioning? If so, what is the correct syntax for the provisioning url?

    Thanks.

    Regards,
    Allen

    Kyle Bugeja
    Technical Support Engineer
    Staff
    Posted on: 16 July 2012 02:51 AM
    Hi Allen,

    The panasonic which we support ar UT113, UT123, UT133, UT136.

    Regards

    Kyle Bugeja
    Technical Support Engineer

    Allen Miller
    User
    Posted on: 16 July 2012 07:28 AM
    Thanks Kyle,

    I am interested in learning. So maybe you can explain why the only Panasonic that shows up in the phone provisioning tab drop down is the one that I mentioned - none of the ones you mentioned appear in my v11.

    So, my questions are:

    1. What does 'supported' mean and

    2. What does the appearance of a phone in the dropdown list mean

    Thanks.

    Regards,
    Allen

    From: 3CX USA Support [mailto:us.support@3cx.com]
    Sent: Monday, July 16, 2012 2:52 AM
    To: Allen Miller
    Subject: [3CXUSA #MMF-304-10186]: Panasonic KX-TGP500

    Hi Allen,

    The panasonic which we support ar UT113, UT123, UT133, UT136.

    Regards

    Kyle Bugeja
    Technical Support Engineer

    Kyle Bugeja
    Technical Support Engineer
    Staff
    Posted on: 16 July 2012 08:03 AM
    Hi there,

    I am going to forward this to the team handling this phone.

    They should contact you shortly.

    Regards

    Kyle Bugeja
    Technical Support Engineer
     
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  2. eagle2

    eagle2 Well-Known Member

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    Probably you will not succeed to auto-provision TGP 500/550, however it is quite similar to UT series in settings.
    You may try to modify a template for KX-UT113 for the purpose, no reason for not working.
    Alternatively you may set it manually, it is working fine.

    Regards
     
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