- Joined
- Apr 15, 2013
- Messages
- 33
- Reaction score
- 1
Hi,
I have 3 call queue's. In the call reporter I can see reports with information about this queue's.
But I want to see every external number which have called a queue.
So, for my support-department I want to see each number which have tried to reach our support.
I have an inboud rule which forward each call to an extension. On this extension I have specified forward rules to a call queue and on this extention I also specified specific hours (because each call queue have different hours).
Thanks,
Filip
I have 3 call queue's. In the call reporter I can see reports with information about this queue's.
But I want to see every external number which have called a queue.
So, for my support-department I want to see each number which have tried to reach our support.
I have an inboud rule which forward each call to an extension. On this extension I have specified forward rules to a call queue and on this extention I also specified specific hours (because each call queue have different hours).
Thanks,
Filip