Question regarding chat and HIPAA requirements

Discussion in '3CX Phone System - General' started by Chris Wheeler, Sep 21, 2017.

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  1. Chris Wheeler

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    If a remote user uses chat on their smartphone to another user on the system, is the transmission encrypted from the smartphone client to the 3CX system? A potential client inquired about this.
     
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  2. AndreasPo_3CX

    AndreasPo_3CX Support Team
    Staff Member 3CX Support

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    Hello @Chris Wheeler ,

    The chat is send through the Myphone protocol which is over SSL/TLS since https is used, thus making the transmission encrypted.
     
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