Queue Agent Time/status

Discussion in 'Ideas' started by Khorny, Nov 20, 2017.

Queue Agent Time/status 5 5 3votes
5/5, 3 votes

  1. Khorny

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    Hello World :)

    Sorry for my english.

    It seems that there is no time in queue agent login time.
    It would be great, that the queue manager could see how long is an agent logged in in queue.
    Preferably in 3cx Phone app /view switchboard it can be in WEB Client also.

    Since there is already the login time stated in reports and web client, and logout time (only) in WEB client, there should be the logout stamp in reports too - Agent login/out report.


    Regards
     
  2. Schrodz

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