Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Queue call auto pickup

Discussion in '3CX Phone System - General' started by unoa, Dec 31, 2012.

Thread Status:
Not open for further replies.
  1. unoa

    Joined:
    Oct 14, 2009
    Messages:
    22
    Likes Received:
    3
    Hello,

    We would like our callcenter agents to get a sound notification and after the the incomming call is automaticly beeing picked-up on the phone, is this possible using the 3cX callcenter edition? If yes, where do I need to configure this option(s)?
     
  2. sigma1

    sigma1 Active Member

    Joined:
    Nov 20, 2009
    Messages:
    542
    Likes Received:
    1
    You can do this at the phone level with auto-answer
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.