Queue Callback Validation

Discussion in 'Ideas' started by Scot Busby, Dec 12, 2017.

Queue Callback Validation 5 5 2votes
5/5, 2 votes

  1. Scot Busby

    Jun 8, 2017
    Likes Received:
    Is there a way in the system to validate if a caller selections the option to have a callback, then calls back again into the queue? Can the system, for example, validate the caller already has a callback waiting and pay a message stating they already have a more favorable queue position?

    Thank you!