Queue in Mini edition

Discussion in '3CX Phone System - General' started by ice, Dec 22, 2008.

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  1. ice

    ice New Member

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    According license policy Mini Edition have 4 simultaneous calls.

    If I organize queue with 4 operators (who always busy), how many inbound callers can hold in queue simultaneously?
    unlimited or zero?
     
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  2. Nick Galea

    Nick Galea Site Admin

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    none. If those agents are always on the phone no extra licenses will be available... A company with 4 agents best buy the 8 sim call license....
     
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  3. ice

    ice New Member

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    As I understand each caller in queue "eat" 1 call from license.
    Right?
     
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  4. Nick Galea

    Nick Galea Site Admin

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    yes...
     
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  5. ice

    ice New Member

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    thanks a lot!
     
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