Queue manager crash **FIXED

Discussion in '3CX Phone System - General' started by bluetel2, Aug 2, 2011.

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  1. bluetel2

    bluetel2 Member

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    external application [ xx/queuemanager] is disconnected

    any one have an idea ? it's new installation v9 to v10.

    v9 works good.

    tks advance
     
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  2. MichaelB

    MichaelB Member
    3CX Support

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    Re: Queue manager crash

    We have reproduced your issue.
    You have 150 queues and certain changes for this large amount of queues were not made.

    Perform these please

    Go to custom parameters:

    1) QM_RTPLAST RTP range of ports allocated for Queue Manager Set this to 33999

    2) NONCEEXPIRATION defines nonce expiration time (seconds). By default it is 1 sec. After this time has passed since nonce issue -- PBX will treat that nonce as expired and will force re-authentication (will issue 407 response with new nonce freshly generated. Set this to 20

    3) For now when you delete a queue, Delete it and after stop the queue. Wait. If you see an exception ignore. Confirm that the service is stopped. Then start the queue again. IN any case, this is a bug we will fix but we assume that queues are not meant to be deleted on a daily basis. So delete all the queues you need and after stop - wait and start the service again. We will fix this in the next update.

    Thanks and Regards
     
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  3. bluetel2

    bluetel2 Member

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    Re: Queue manager crash

    Solution works ;)

    tks team and Michael
     
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