Queue waiting times v 12

Discussion in '3CX Phone System - General' started by michalpro, Feb 27, 2014.

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  1. michalpro

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    Hello

    I have a problem. Despite entering 300 seconds for the maximum waiting time in the queue, then destination on non answer- a voicemail, I have 1-2 people waiting exactly 20 minutes 0 seconds. Any advice?

    Also, hold music does not play from the beggining.

    Appreciate your help.
     
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