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Queues: Intro prompt and music on hold start at the same time

Discussion in '3CX Phone System - General' started by Dan Criggie, Dec 28, 2016.

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  1. Dan Criggie

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    Hi,

    I have setup a Queue with an intro prompt and music on hold.

    The intro prompt starts playing but in the background I can also clearly hear the on hold music playing at the same time.

    Is this the expected behavior and if not how can I stop it?

    Thanks
     
  2. leejor

    leejor Well-Known Member

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