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Re: Can Make Outgoing but Not Incoming?

Discussion in '3CX Phone System - General' started by ipgflorida, Jun 20, 2013.

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  1. ipgflorida

    Joined:
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    Hi,

    I have a Cisco CP-7960G with firmware: P0S3-07-5-00.

    The configuration files are found below:

    SIP_MAC.CNF

    Code:
    line1_name: "86382477632001"                     ; Line 1 Extension\User ID
    line1_displayname: "Jamie"           ; Line 1 Display Name
    line1_authname: "100"         ; Line 1 Registration Authentication
    line1_password: "Test1"         ; Line 1 Registration Password
    line1_shortname: "100"
    line1_displayname: "100"
    
    proxy_emergency: "192.168.1.6"
    proxy_emergency_port: "5060"
    
    proxy_backup: "192.168.1.6"
    proxy_backup_port: "5060"
    
    outbound_proxy: "192.168.1.6"
    outbound_proxy_port: "5060"
    
    
    SIPDefault.CNF

    Code:
    #Image Version
    image_version:P0S3-07-5-00 ;
    #Proxy server address
    proxy_register : 1
    proxy1_address: "192.168.1.6"
    proxy1_port : 5060
    preferred_codec: g711ulaw
    nat_enable: 1

    I can make outgoing calls just fine, however I can't get any incoming calls. No error messages are popping up under my "status". I have changed by NAT on my router to passthrough. I haven't forwarded any ports though.

    Anyone have any idea as to what is going wrong? Your help is greatly appreciated! :D

    Thank You

    Jamie Greene
     
  2. ian.watts

    ian.watts Active Member

    Joined:
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    Does 3CX show that phone is registered?
    Does it show as ringing when the call to that extension is made?

    I'd first start by looking at what the PBX sees and is doing.
     
  3. leejor

    leejor Well-Known Member

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    This might be your problem.
     
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