Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Re-registering itself a few times a minute?

Discussion in 'Windows' started by Pentangle, Dec 13, 2007.

Thread Status:
Not open for further replies.
  1. Pentangle

    Pentangle Member

    Joined:
    Dec 6, 2007
    Messages:
    261
    Likes Received:
    0
    Hi,

    This new client appears to be losing the server and re-registering itself sometimes several times a minute.

    For instance:

    14:00:38.171 ExtnCfg::updateContact [CM504001]: Ext.1001: new contact is registered. Contact(s): [sip:1001@192.168.20.108:5070;rinstance=03310518a808fc19]
    14:00:38.046 ExtnCfg::updateContact [CM504002]: Ext.1001: a contact is unregistered. Contact(s): []
    14:00:21.203 ExtnCfg::updateContact [CM504002]: Ext.1001: a contact is unregistered. Contact(s): []
    13:58:57.625 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@169.254.216.115:5100;user=phone
    13:58:57.031 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    13:58:36.953 ExtnCfg::updateContact [CM504001]: Ext.1001: new contact is registered. Contact(s): [sip:1001@192.168.20.108:5070;rinstance=d82d843f940bff01]
    13:58:36.828 ExtnCfg::updateContact [CM504002]: Ext.1001: a contact is unregistered. Contact(s): []
    13:56:36.000 ExtnCfg::updateContact [CM504001]: Ext.1001: new contact is registered. Contact(s): [sip:1001@192.168.20.108:5070;rinstance=7115f41254677938]
    13:56:35.890 ExtnCfg::updateContact [CM504002]: Ext.1001: a contact is unregistered. Contact(s): []


    (also I have no idea why the fax service has registered itself against an APIPA address in the middle of that log, but that's a question for another time!)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Costas3CX

    Costas3CX New Member

    Joined:
    Jan 23, 2007
    Messages:
    217
    Likes Received:
    0
    Hello there

    It is actually hardcoded to re-register every 2 minutes. We are going to create a parameter to have this registration period user defined very soon though.
     
  3. Pentangle

    Pentangle Member

    Joined:
    Dec 6, 2007
    Messages:
    261
    Likes Received:
    0
    OK - why though? because currently it looks like it's de-registering itself first, which means my client has a (small) period of non-connectivity.

    Should it not check to see whether it's registered before it tries registering?, and surely it shouldn't de-register itself unless the client's not in use? (otherwise you might drop a call?)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.