I'm looking to build an application (or hire someone to build this for me), which will listen to calls in real time. When a word is mentioned (I need a place to store the words to listen for), it should ping an URL of my specification with some details of the call, to route it to the appropriate agent screen, and do other things. Such as: http://path/to/my/server/myscript.php?callid=$callid&phoneextension=$phoneextension&keyword=$theword So that for example if the word "vacation" is one of my stored trigger words, and if the word "vacation" is mentioned during a call, my server can be notified, and I can use that hook to do some useful things. Such as make something appear in my CRM that agent is looking at.. a dictionary with the definition for "vacation" can pop up on their screen, or other things that I'll build to my specification.. statistics of how often certain words are mentioned, and so forth. Anyone have such a thing created already or know anything similar? Or are interested in building this for me for a fee? Thanks in advance. Any and all info appreciated.