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Rebound feature (Resolved)

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galega

Bronze Partner
Joined
Apr 6, 2009
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Hi:

I have configured my extension in order to divert the call to a mobile phone, with rebound feature, and it's working fine, but ... the announce that you can hear on "mobile side" seems to start before the call 3cx>mobile is really established, and i can't hear the full message. Anybody else have seen this?
 
Re: Rebound feature

yes, had the same problem, have not tested it full to see if it was only 1 gateway (Patton 4114), but will try on SIP trunk later this week.

What outbound route are you using ? An FXO or SIP trunk?
 
Re: Rebound feature

ISDN + Patton 4554 ... I will try over VoIP Provider.
Thanks
 
Re: Rebound feature

Hi:

Now, i've tried to divert calls over another telco provider and works fine. Seems like a interoperatibility issue with ISDN Telco.

Regards.
 
Re: Rebound feature

Yes, if you do not have ISDN Telco configured properly you will meet with this issue.
This is not coming from our side "3cx".
Thanks and Regards
 
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