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Received / Outbound calls list empty in 3CX User portal

Discussion in '3CX Phone System - General' started by south3, Nov 10, 2009.

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  1. south3

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    Hi,

    I have a problem on several installatons with that Received and Outbound calls don´t list in the 3CX User Portal. Missed calls are shown but the two other ones are empty.

    I´m running v8 (latest) with Cassini on Windows XP SP3 (32-bit) and Win 2008 (64-bit).
    CDR is set to single file.

    Something I´ve missed to configure or any ideas..?

    Best regards,
    Joakim
     
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  2. Henk

    Henk Member

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    The received and outbound calls are not routed via an other extension or ID?
     
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  3. south3

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    Hi Henk,

    No, they are all direct calls made from ordinary extensions with Grandstream phones (GXP-2000/1200/2010).
    They are routed via a VOIP provider (only one exists).

    B.r
    Joakim
     
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