Receptionist No Go, V Mail Ok

Discussion in '3CX Phone System - General' started by MikeSr, Jan 29, 2007.

  1. MikeSr

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    I finally have the lines registered through the GXW4104. I can make inbound and outbound calls. But heres the catch, If I set the Individual lines in the "Route Inbound Calls "In or Out" office Hours" to this selection:
    Connect to Extension. I get the voice mail.

    Connect to Digital Receptionist, I get a quick flicker on the Line Status indicator and then no connection or perhaps no audio.
    The Server Status message is as follows:

    1st
    CallConf: onincoming: Incoming cal from Ln:10000@GXW4104 to sip:10000@192.168.1.99

    2nd
    Straitinout::eek:nCance: Call from Ln:10000@GXW4104 to Ln:10000@GXW4104 has been terminated.

    Any Ideas ?

    Also How does the music on hold function? can the file be substitued? It is grayed out on my browser.
     
  2. archie

    archie Well-Known Member
    3CX Staff

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    Hi,

    Could you provide us with system logs and settings of your system (especially, your DR settigs and external PSTN line 10000 settings)?
     
  3. MikeSr

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    System Logs

    I see several text files in the c:\Program Files\3CX Phone System\Data\Logs. I am not sure how to deliver these files to you.

    Mike[/quote][/list]
     

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