Recommended 3CX Router

Discussion in '3CX Phone System - General' started by climaxmedia, Dec 11, 2008.

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  1. climaxmedia

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    Hi Everyone,

    Our phonesystem is still giving us an issue every 2 weeks or so.

    Problem:
    People that dial in will keep hearing a ring tone instead of being routed to the digital receptionist, only after a lot of rebooting router, modem, server and patience it works again.
    On the 3CX log; it shows that the signal is received but NO RTP packets can be received.

    Scenario:
    I believe it is related to the firewall of our router which is a DLINK DIR-615 fireware: 2.25 within the FIREWALL SETTINGS -> NAT ENDPOINT FILTERING
    these settings are a little complicated and seem to mess up incoming traffic.

    Is there a recommended router for 3CX that is rock solid with incoming requests
     
  2. Nick Galea

    Nick Galea Site Admin

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    Rocksolid=Cisco

    Sorry about the short reply, but thats the long and short of it! :)

    Here is a config guide too:
    http://www.3cx.com/support/cisco-configuration.html
     
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