Record call button

Discussion in '3CX Phone System - General' started by PhatPanda, Sep 6, 2017.

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  1. PhatPanda

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    Is there a way to program a record call BLF button through the 3cx management console for Yealinks, without having to do it manually via the phone web interface?
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @PhatPanda,

    I'm afraid this is not possible. Call recordings are extension based, meaning that if you enable the "Record All Calls" parameter (from the extension's settings > Options Tab), all calls that are associated with that extension (internal/external), and are handled from the PBX, will be recorded.

    Using the 3CX client will give you the option to disable/pause the recording during a call.
     
  3. PhatPanda

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    Got it, thanks.
     
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