Record call forwarded to outside number

Discussion in '3CX Phone System - General' started by ansu2723, Mar 2, 2010.

Thread Status:
Not open for further replies.
  1. ansu2723

    Joined:
    Nov 23, 2008
    Messages:
    29
    Likes Received:
    0
    Hi,

    Is it possible to record a call forwarded to outside number.

    I got an extension (19) that forwards the call to my mobile. I have checked that I want to record extension 19.
    It records the on-hold music until I answer the mobile. Then it stops recording but the call still active in 3cx until I hang up.

    Is it possible?
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,357
    Likes Received:
    224
    Does the extension have the option "PBX delivers audio" checked?
     
Thread Status:
Not open for further replies.