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Record call forwarded to outside number

Discussion in '3CX Phone System - General' started by ansu2723, Mar 2, 2010.

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  1. ansu2723

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    Hi,

    Is it possible to record a call forwarded to outside number.

    I got an extension (19) that forwards the call to my mobile. I have checked that I want to record extension 19.
    It records the on-hold music until I answer the mobile. Then it stops recording but the call still active in 3cx until I hang up.

    Is it possible?
     
  2. leejor

    leejor Well-Known Member

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    Does the extension have the option "PBX delivers audio" checked?
     
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