Record personal voicemail? & office hours

Discussion in '3CX Phone System - General' started by menno, Jan 20, 2009.

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  1. menno

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    Hello all,

    ive successfull installed 3cx on windows 2003 server and running good
    but now ive 2 problems

    i need to record my personal voicemail.. like: thank you for calling to tech department. or something like that
    where can i do it? and can i do it?

    also when i config office hours.. then when i call out of the office hours the phone is still ringing even when i setup the extension right for out of office hours.. to destination extension voicemail

    how come?
     
  2. discovery1

    discovery1 Member

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    Dial 999 to get to your voicemail, enter extension number and password then choose option 8 "Change Greeting Message"
     
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  3. discovery1

    discovery1 Member

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    Have you enabled Voice Mail for the extension?
    It's on the General Tab of the Extension properties.
     
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  4. menno

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    Okay but how is it possible that the phone is ringing even out of offcie and i have setup all
     
  5. William400

    William400 Well-Known Member

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    Hi

    You will need to review the Line Routing to see what the In-Office and Out-Of-Office settings are. Check your Office hours configuration.

    If you are using DID numbers ensure that your In and out of hour settings are as expected. It is most likely a config oversight.
     
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