Recording Calls

Discussion in '3CX Phone System - General' started by Schrodz, Nov 15, 2017.

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  1. Schrodz

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    Hi,

    We have a call centre and all the calls are recorded. Is there a way to only record external calls? Rather than every call internal and external?
     
  2. eddv123

    eddv123 Active Member

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    #2 eddv123, Nov 15, 2017
    Last edited: Nov 15, 2017
  3. Schrodz

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    We currently are running the system over ISDN so that is not an option :(
     
  4. eddv123

    eddv123 Active Member

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    I am then thinking some sort of 3rd party hardware recording box and routing/mirroring all the calls through this.

    Not a cheap option though I am afraid.
     
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