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Recording fails to terminate. (V12)

Discussion in '3CX Phone System - General' started by dave@gohco.com, Apr 8, 2014.

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  1. dave@gohco.com

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    I occasionally end up with a very large (1GB+) recording. I am unable to duplicate the problem but it keeps popping up once or twice a month. All extensions will be disconnected and I just watch the file grow till I restart the 3CX services. Has anyone else experienced this or know of any solutions? Is there a better place to report bugs?

    My setup...
    -V12 SP4 (Multisite w/ bridge)
    -Server 2012 (Latest Updates)
    -Yealink T22, T28, & Snom MP Phones
    -Vitelity
     
  2. craigreilly

    craigreilly Well-Known Member

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    This is just a user forums. Users helping users.
    Bugs must be reported to the support portal after logging on with your credentials... Support via 3cx is paid only.
    http://www.3cx.com/ordering/procedures/
     
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  3. dave@gohco.com

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    True but I'm not going to pay for support to report a bug. I'm asking the community if anyone else has run into this.
     
  4. ricardolobo

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    Hello Dave.

    I have the same issue. I have a recording call with 500MB by a logged off user....
    I have to restart all services to stop the recording.

    craigreilly: pay to report a software bug!!!!!!!!!! :lol:

    Best regards.
     
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