Recording Voice Mail Greetings

Discussion in '3CX Phone System - General' started by whootie, May 5, 2009.

Thread Status:
Not open for further replies.
  1. whootie

    Joined:
    May 5, 2009
    Messages:
    3
    Likes Received:
    0
    Hello All,

    I am trying to figure out how to record voicemail greetings for a few Aastra 480i's and Polycom 501's. I've seen a few references on the forums to dial 999 or 999# but it only rings a fast busy when I dial it. Any help is appreciated!
     
  2. alexmallia

    alexmallia New Member
    3CX Support

    Joined:
    Aug 4, 2008
    Messages:
    130
    Likes Received:
    0
    You need to dial the number you normally dial to access your voice mail number. This depends on the number of digits you are using for your extension. To see exactly what you need to dial go to the 3CX management console and under Settings -> General, in the section Voice Mail Menu you have the number you need to dial.

    After accessing your voice mail, you need to use the options (including the option to record a greeting message) as specified in http://www.3cx.com/manual/3CXExtensionmanual7/extension7.html

    regards
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. whootie

    Joined:
    May 5, 2009
    Messages:
    3
    Likes Received:
    0
    Worked like a charm. I had it set up on 4 digit extensions but was dialing 999#. I needed to be dialing 9999# instead, thanks for the help!
     
Thread Status:
Not open for further replies.