- Joined
- Jul 10, 2017
- Messages
- 76
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Some customers find it interesting to be able to use the recordings as legal evidence.
But it is necessary to demonstrate the integrity of the file. This could be done by obtaining a HASH code that was always stored in 3CX.
In addition, it should be possible to obtain the complete audio in the recording (waiting tone, IVR warning that the call will be recorded, ...). In short, 3CX should serve as a custody tool for the recordings.
But it is necessary to demonstrate the integrity of the file. This could be done by obtaining a HASH code that was always stored in 3CX.
In addition, it should be possible to obtain the complete audio in the recording (waiting tone, IVR warning that the call will be recorded, ...). In short, 3CX should serve as a custody tool for the recordings.
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