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Recordings TimeStamp Settings??

Discussion in '3CX Phone System - General' started by SamuelKrawetz, Jan 25, 2016.

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  1. SamuelKrawetz

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    Hello

    I am curious why the time stamps of my filenames of recordings DO NOT match those in my local time.

    Recording filenames are 6 hours ahead of us.

    Is there anyway to fix this??
     
  2. craigreilly

    craigreilly Well-Known Member

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    i get so few messages as if i am not in office, they call my cell. - I do not notice...
    timezone of server correct?
    user with incorrect timestamp in same timezone as server?
     
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  3. SamuelKrawetz

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    All time zones are in sync on our user computers and the server are exactly the same.
     
  4. NickD_3CX

    NickD_3CX Support Team
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    All time stamps are in UTC time.
     
  5. SamuelKrawetz

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    So there is no way to change this?
     
  6. NickD_3CX

    NickD_3CX Support Team
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    Unfortunately not.
     
  7. SamuelKrawetz

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    That seems like a minor thing, but our calls get verified and the time and date are very important.

    I suppose I can have a script ran to rename the files but I still don't understand why they would show up in another time zone even though the time zones match up everywhere else. smh??
     
  8. NickD_3CX

    NickD_3CX Support Team
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    A word of warning, if you change the file names of the recordings in the folder where they are located, then if you generate a report from the Management Console, the links will not work for the recording because it will be looking for the original fine name.
     
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