I wish an outbound call to DID being routed to an extension: e.g. an outbound call to 00123456 -> being routed to extension 001. 1) This avoided unnecessary outbound calls, 2) and avoid remembering extension numbers if DID is available (such as on name card) 3) call control as to some specific numbers. With regarding to the solution provided by: https://www.3cx.com/community/threads/redirect-outbound-calls.39476/ I created an loopback siptrunk, and it does route the calls back to the extension ( according to call log) , however, the destination extension never 'rings' ... which means no calls can be made. I see two call-log entries 1. outbound call to 00123456 2. (@(Ln.10003@Loop)) to 001 anything I might have missed?