Hello everybody, I have a licence Pro for 3CX since 2 weeks. Everything work perfecly and I am very happy to use 3cx . But I have a question about the delay with the Digital Receptionist. 3 keys are sets : Key 1 : Connect to queue tech Key 2 : Connect to queue comptability Key 3 : Connect to queue sales When the guest push on the key 1, 2 or 3 , there is about 8 seconds before switch to the good queue. I have change the file please_hold.wav by a short file (0.5 second). I don't want to use "direct extension". How I can disable it ? How can I reduce the time between the Digital Receptionist and the queue ? In advance thank you for you help. Have a nice day.