regarding voice mail retrival issue with ata in scenario

Discussion in 'Windows' started by rizwanshaikh, Sep 28, 2010.

Thread Status:
Not open for further replies.
  1. rizwanshaikh

    Joined:
    Sep 23, 2010
    Messages:
    3
    Likes Received:
    0
    i have 3cx pbx running on machine 192.168.1.183. while i connected my anlogue phone to fxs port of matrix setuata2s. there are total 4 extension .2 are on ata'a fxs port & 2 on PC's .i can retrive voicemail from softphone but not from anlogue phone connected to my ata.after dialling 999 from analogue phone prompt does ask me to enter ID & extension number but not give me access to voice-mail.My server log says call is terminated
     
  2. rizwanshaikh

    Joined:
    Sep 23, 2010
    Messages:
    3
    Likes Received:
    0
    hi ,
    i have found the solution that on my ata i was using outband dtmf plan which i changed to inband & on 3cx softphone i make use of PCMA(previously it was PCMU)CODEC.now with this setting i was able retrive my voice-mail
     
Thread Status:
Not open for further replies.