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Registerd VOIP line constantly dropping out

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justin

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I'm running v5.1.4128.0 and it is constantly dropping out the registered VOIP line for no apparent reason. I'll go to make an outbound call and it just comes up with engaged tone, each time that happens (Once or twice a day at least) I have to sign into 3cx and manually register the VOIP line again. Anyone else have this issue or know how to fix?
 
justin,

Can you post server logs so that we can see what is happening?
 
This is the log...I don't know exactly what it means and if it is a fault on my end or my providers but hopefully you can help

Code:
15:49:31.633 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone 
15:49:31.223 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88:5100;user=phone 
15:47:54.600 Call::Terminate [CM503008]: Call(32): Call is terminated 
15:47:54.573 Call::RouteFailed [CM503014]: Call(32): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:47:54.568 Call::RouteFailed [CM503014]: Call(32): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:47:54.568 CallCtrl::onSelectRouteReq [CM503015]: Call(32): Target is not registered: VoIPline:0397020057 dialed on (AnyLine@Engin) 
15:47:54.567 Line::Line [CM303003]: There are no available outbound lines on gateway Engin at this time. 
15:47:54.529 CallCtrl::onIncomingCall [CM503001]: Call(32): Incoming call from Ext.03 to [sip:[email protected]] 
15:47:31.122 Call::Terminate [CM503008]: Call(31): Call is terminated 
15:47:31.114 Call::RouteFailed [CM503014]: Call(31): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:47:31.110 Call::RouteFailed [CM503014]: Call(31): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:47:31.110 CallCtrl::onSelectRouteReq [CM503015]: Call(31): Target is not registered: VoIPline:0397020057 dialed on (AnyLine@Engin) 
15:47:31.109 Line::Line [CM303003]: There are no available outbound lines on gateway Engin at this time. 
15:47:31.076 CallCtrl::onIncomingCall [CM503001]: Call(31): Incoming call from Ext.03 to [sip:[email protected]] 
15:44:23.085 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.0.1:5060 
15:39:31.274 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone 
15:39:30.397 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88:5100;user=phone 
15:29:30.917 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone 
15:29:30.471 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88:5100;user=phone 
15:24:19.229 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.0.1:5060 
15:15:20.890 Call::Terminate [CM503008]: Call(30): Call is terminated 
15:15:20.876 Call::RouteFailed [CM503014]: Call(30): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:15:20.871 Call::RouteFailed [CM503014]: Call(30): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:15:20.870 CallCtrl::onSelectRouteReq [CM503015]: Call(30): Target is not registered: VoIPline:0386174600 dialed on (AnyLine@Engin) 
15:15:20.870 Line::Line [CM303003]: There are no available outbound lines on gateway Engin at this time. 
15:15:20.830 CallCtrl::onIncomingCall [CM503001]: Call(30): Incoming call from Ext.03 to [sip:[email protected]] 
15:14:07.070 Call::Terminate [CM503008]: Call(29): Call is terminated 
15:14:07.057 Call::RouteFailed [CM503014]: Call(29): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:14:07.050 Call::RouteFailed [CM503014]: Call(29): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
15:14:07.050 CallCtrl::onSelectRouteReq [CM503015]: Call(29): Target is not registered: VoIPline:0386174600 dialed on (AnyLine@Engin) 
15:14:07.050 Line::Line [CM303003]: There are no available outbound lines on gateway Engin at this time. 
15:14:07.008 CallCtrl::onIncomingCall [CM503001]: Call(29): Incoming call from Ext.03 to [sip:[email protected]] 
15:11:12.298 Call::Terminate [CM503008]: Call(28): Call is terminated 
15:11:08.644 Line::printEndpointInfo [CM505003]: Provider:[Engin] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.0.1:5060] 
15:10:59.505 CallCtrl::onSelectRouteReq [CM503004]: Call(28): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060] 
15:10:59.445 CallCtrl::onIncomingCall [CM503001]: Call(28): Incoming call from Ext.03 to [sip:[email protected]] 
15:10:36.624 Call::Terminate [CM503008]: Call(27): Call is terminated 
15:10:36.584 Call::RouteFailed [CM503014]: Call(27): Attempt to reach [sip:[email protected]] failed. Reason: Busy 
15:10:36.463 CallLeg::onFailure [CM503003]: Call(27): Call to sip:[email protected]:5060 has failed; Cause: 486 Busy Here; from IP:192.168.0.1:5070 
15:10:29.391 CallCtrl::onSelectRouteReq [CM503004]: Call(27): Calling: Ext:01@[Dev:sip:[email protected]:5070;rinstance=bb7854494a67ef47] 
15:10:29.377 CallCtrl::onIncomingCall [CM503001]: Call(27): Incoming call from Ext.03 to [sip:[email protected]] 
15:09:30.201 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone 
15:09:29.127 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88:5100;user=phone 
15:04:21.800 StunClient::onTestTout [CM506004]: STUN request to STUN server 64.69.76.23 has timed out; used Transport: 192.168.0.1:5060 
15:04:18.770 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.0.1:5060 
15:03:14.158 Call::Terminate [CM503008]: Call(26): Call is terminated 
15:03:12.230 CallCtrl::onSelectRouteReq [CM503004]: Call(26): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060] 
15:03:12.191 CallCtrl::onIncomingCall [CM503001]: Call(26): Incoming call from Ext.03 to [sip:[email protected]] 
15:02:28.475 MediaServerReporting::RTPReceiver [MS105000] C:25.2: No RTP packets were received:remoteAddr=192.168.0.3:16478,extAddr=0.0.0.0:0,localAddr=192.168.0.1:7056 
15:02:28.383 Call::Terminate [CM503008]: Call(25): Call is terminated 
15:02:28.383 Call::Terminate [CM503008]: Call(25): Call is terminated 
15:02:14.720 CallCtrl::onLegConnected [CM503007]: Call(25): Device joined: sip:[email protected]:5060 
15:02:14.709 CallCtrl::onLegConnected [CM503007]: Call(25): Device joined: sip:[email protected]:5070;rinstance=bb7854494a67ef47 
15:01:58.718 CallCtrl::onSelectRouteReq [CM503004]: Call(25): Calling: Ext:03@[Dev:sip:[email protected]:5060] 
15:01:58.674 CallCtrl::onIncomingCall [CM503001]: Call(25): Incoming call from Ext.01 to [sip:[email protected]:5060] 
15:01:24.592 Call::Terminate [CM503008]: Call(24): Call is terminated 
15:01:14.644 CallCtrl::onSelectRouteReq [CM503004]: Call(24): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060] 
15:01:14.569 CallCtrl::onIncomingCall [CM503001]: Call(24): Incoming call from Ext.03 to [sip:[email protected]]
 
justin, thanks for posting your server log however this really doesn't tell me anything other than that you VoIP lines are not registered.

Can you restart all of the 3CX services and post the logs after your VoIP line is registered. I want to see it being registered in the logs. Then post the logs shortly after it drops off (if you can find it).

Thanks so much.
 
Here is the log of it registering.

I will repost the one of it dropping out next time it happens.
 
The only thing I can see that is the call not connecting, can't see anything about it dropping out.
Code:
17:00:40.453 Call::Terminate [CM503008]: Call(4): Call is terminated 
17:00:40.412 Call::RouteFailed [CM503014]: Call(4): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
17:00:40.407 Call::RouteFailed [CM503014]: Call(4): Attempt to reach [sip:[email protected]] failed. Reason: Not Registered 
17:00:40.407 CallCtrl::onSelectRouteReq [CM503015]: Call(4): Target is not registered: VoIPline:0359778510 dialed on (AnyLine@Engin) 
17:00:40.406 Line::Line [CM303003]: There are no available outbound lines on gateway Engin at this time. 
17:00:39.473 CallCtrl::onIncomingCall [CM503001]: Call(4): Incoming call from Ext.03 to [sip:[email protected]]
 
Are you sure that you don't have infrastructural problems on your LAN or Internet connection to your ISP?
Here is my suggestion: Go get yourself a free account on FreeDigits. It won't cost you a dime; it will allow you to get phone calls in and call out towards toll-free lines. Set it up on your 3CX system and try it out for a day or two and see if there is a difference of behavior between your current provider and the freebie. It's possible that it's the provider, but it might very well be your overall network. It's challenging to troubleshoot a networking problem that seems to be intermittent with a frequency of just a few times a day. You need to narrow down the scope of your problem before anyone can help you.
Good luck.
Halea
PS: If you are in UK you can go for SipGate. In other countries, I am sure you can find similar free accounts.
 
justin, the log files showing the registration never came through. Can you repost please?
 
I can report that after the new updates that 3CX now RECOVERS after internet dropouts withut issues. You no longer have to manually reregister.

This has been high on the list of unfixed bugs and its the reason that anybody using 3CX with bad DSL lines could not go into production.

Good job now fixed!

I do however note that if you have to reboot your router any remote 3102's don't reregister for sometimes a day or two unless you turn them off and on. Sometimes both the remote router and 3102 needs a power cycle. Any idea's anybody? Does some type of cache need to be cleared?

les
 
Good to hear that it automatically registers. The ISPs in Australia are hopeless and I have been waiting for 1 month to have my internet connected after they cancelled it incorrectly, then expected me to pay reconnection, then incorrectly configured my account so I couldn't connect, then incorrectly configured it so my upload speed was only 1/5 of what it should be :( That is the reason I would say if any that it drops out if its due to my line. But an auto reconnect feature will be great! By the way, is there any way to stop the fax (88 on my logs) from registering when I don't even have fax setup in it? Also Mandev, I don't have a 3102 but a PAP2 as well as the softphone and my PAP2 has registration settings, that means every X seconds it resends its authentication details to 3CX, so if you set it to something like 300 seconds it would automatically connect after 5 mins, however I don't know how the 3102 works as opposed to PAP2.
 
You can stop the fax service in window - control panel > admin tools > services > look for 3CX fax service - right click and stop service, also take off autorestart.
 
I am getting same problem that my voip line becomes unregistered and I have to click on "Register the line" in mange gateway settings. Seems to happen after few hours. I have time between registrations set to 600 seconds. Here are some log entries:

Firstly successful registration:
15:21:33.281|.\Registrar.cpp(537)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10001@voiptalk<br>
15:21:33.593|.\Registrar.cpp(360)|Log2|Registrar|ClientRegs::eek:nSuccess:[CM504004]: Registration succeeded for: 10001@voiptalk<br>
... log entries continue then:
09:55:15.546|.\Registrar.cpp(445)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10001(voiptalk) is scheduled in 20 sec.<br>
11:09:00.281|.\Registrar.cpp(445)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10001(voiptalk) is scheduled in 40 sec.<br>
11:28:12.156|.\SLServer.cpp(32)|Log5||ListenConnect:SL: connected bundus:0/PHPExtension_0 at [bundus]/PHPExtension_0<br>
12:51:51.703|.\Registrar.cpp(445)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10001(voiptalk) is scheduled in 60 sec.<br>
14:43:39.359|.\CallMgr.cpp(793)|Log2|CallManager|CallMgr::eek:nRemoveIPs:IP(s) removed:[192.168.0.12]<br>
14:43:39.359|.\CallMgr.cpp(758)|Log2|CallManager|CallMgr::eek:nAddIPs:IP(s) added:[169.254.162.45]<br>
looks like PC has lost its LAN ip address
14:43:39.843|.\Registrar.cpp(537)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10001@voiptalk<br>
14:43:39.859|TransportSelector.cxx(401)|Error2|Resip|::ResipLogger:Can't find source interface to use<br>
14:43:40.156|.\Registrar.cpp(384)|Log2|Registrar|ClientRegs::eek:nFailure:[CM504005]: Registration failed for: 10001@voiptalk; Cause: 503 No route to host; warning: ; internal<br>
14:43:40.156|.\Registrar.cpp(393)|Log2|Registrar|ClientRegs::eek:nFailure:[CM504007]: Next attempt to register 10001@voiptalk is scheduled in 10 minutes<br>
14:43:41.093|.\Registrar.cpp(384)|Log2|Registrar|ClientRegs::eek:nFailure:[CM504005]: Registration failed for: 10001@voiptalk; Cause: 503 Service Unavailable; warning: ; internal<br>
14:43:49.437|.\CallMgr.cpp(793)|Log2|CallManager|CallMgr::eek:nRemoveIPs:IP(s) removed:[169.254.162.45]<br>
14:43:49.437|.\CallMgr.cpp(758)|Log2|CallManager|CallMgr::eek:nAddIPs:IP(s) added:[192.168.0.12]<br>
but then gets it back
14:43:50.015|.\Registrar.cpp(537)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10001@voiptalk<br>
14:43:50.031|.\Registrar.cpp(384)|Log2|Registrar|ClientRegs::eek:nFailure:[CM504005]: Registration failed for: 10001@voiptalk; Cause: 503 Service Unavailable; warning: ; internal<br>
14:43:50.031|.\Registrar.cpp(393)|Log2|Registrar|ClientRegs::eek:nFailure:[CM504007]: Next attempt to register 10001@voiptalk is scheduled in 10 minutes<br>
14:53:50.312|.\Registrar.cpp(537)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10001@voiptalk<br>
14:53:50.578|.\Registrar.cpp(360)|Log2|Registrar|ClientRegs::eek:nSuccess:[CM504004]: Registration succeeded for: 10001@voiptalk<br>
registers OK, but then seems to keep trying to register again, when try to make a call it says no lines available
15:01:22.656|.\Registrar.cpp(445)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10001(voiptalk) is scheduled in 20 sec.<br>
15:11:04.921|.\Registrar.cpp(445)|Log5|Registrar|ClientRegs::eek:nRequestRetry:Registration attempt for L:10001(voiptalk) is scheduled in 40 sec.<br>
15:40:47.843|.\CallLeg.cpp(110)|Log5||CallLeg::eek:nNewCall:[CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.0.50:5060;branch=z9hG4bK-d6c-346e44-3691db5f
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: "02079342501"<sip:[email protected]:5060>
From: "Dom desk"<sip:[email protected]:5060>;tag=80ad2698-c0a80032-13c4-d6b-5a5103b1-d6b
Call-ID: [email protected]
CSeq: 2 INVITE
Session-Expires: 120
Min-SE: 90
Accept: application/dtmf-relay, x-application/dtmf-relay, application/sdp
Allow: INVITE, ACK, BYE, REFER, NOTIFY, CANCEL, INFO, OPTIONS
Proxy-Authorization: Digest username="11",realm="3CXPhoneSystem",nonce="12850414847:41eaebcab5b26127fa09eceee04c9e34",uri="sip:[email protected];transport=UDP",response="1531a8093797b130a0ff387c4fd73c9a",algorithm=MD5
Supported: replaces, 100rel, timer
User-Agent: SpeedTouch 780
Content-Length: 0
X-Serialnumber: CP0737JT3MK

<br>
15:40:48.375|.\CallCtrl.cpp(100)|Log2||CallCtrl::eek:nIncomingCall:[CM503001]: Call(1): Incoming call from Ext.11 to "02079342501"<sip:[email protected]:5060><br>
15:40:50.218|.\Extension.cpp(663)|Log3||Extension::printEndpointInfo:[CM505001]: Ext.11: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SpeedTouch 780] Transport: [sip:192.168.0.12:5060]<br>
15:40:50.218|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:1.1<br>
15:40:50.234|.\CallCtrl.cpp(225)|Log3||CallCtrl::eek:nSelectRouteReq:[CM503010]: Making route(s) to "02079342501"<sip:[email protected]:5060><br>
15:40:50.250|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:1.1:Offer received. RTP connection: 192.168.0.50:33382(33383)<br>
15:40:50.375|.\Line.cpp(637)|Error1||Line::Line:[CM303003]: There are no available outbound lines on gateway voiptalk at this time.<br>
15:40:50.375|.\CallCtrl.cpp(311)|Log2||CallCtrl::eek:nSelectRouteReq:[CM503015]: Call(1): Target is not registered: VoIPline:02079342501 dialed on (AnyLine@voiptalk)<br>
15:40:50.375|.\CallCtrl.cpp(305)|Log2||CallCtrl::eek:nSelectRouteReq:[CM503004]: Call(1): Calling: PSTNline:10000@[Dev:sip:[email protected]:5161]<br>
15:40:50.390|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210006] C:1.2:Offer provided. Connection(by pass mode): 192.168.0.50:33382(33383)<br>
15:40:50.421|.\CallCtrl.cpp(145)|Log3||CallCtrl::eek:nAnsweredCall:[CM503002]: Call(1): Alerting sip:[email protected]:5161<br>
15:40:50.421|.\Line.cpp(943)|Log2||Line::printEndpointInfo:[CM505002]: Gateway:[Mob home] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] Transport: [sip:192.168.0.12:5060]<br>
15:40:50.421|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:1.2<br>
15:40:50.421|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210001] C:1.2:Answer received. RTP connection: 192.168.0.40:16396(16397)<br>
15:40:50.437|.\CallCtrl.cpp(419)|Log2||CallCtrl::eek:nLegConnected:[CM503007]: Call(1): Device joined: sip:[email protected]:5060<br>
15:40:50.437|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210007] C:1.1:Answer provided. Connection(by pass mode): 192.168.0.40:16396(16397)<br>
15:40:50.453|.\CallCtrl.cpp(419)|Log2||CallCtrl::eek:nLegConnected:[CM503007]: Call(1): Device joined: sip:[email protected]:5161<br>
15:40:50.562|.\CallLeg.cpp(325)|Log5||CallLeg::eek:nConfirmed:Session 405 of leg C:1.1 is confirmed<br>
15:40:55.531|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:1.2<br>
15:40:55.531|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:1.2:Offer received. RTP connection: 192.168.0.40:16396(16397)<br>
15:40:55.531|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210006] C:1.1:Offer provided. Connection(by pass mode): 192.168.0.40:16396(16397)<br>
15:40:55.656|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:1.1<br>
15:40:55.656|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210001] C:1.1:Answer received. RTP connection: 192.168.0.50:33382(33383)<br>
15:40:55.656|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210007] C:1.2:Answer provided. Connection(by pass mode): 192.168.0.50:33382(33383)<br>
... log entries omitted as repeating
17:44:24.500|.\Registrar.cpp(537)|Log2|Registrar|ClientRegs::Register:[CM504003]: Sent registration request for 10001@voiptalk<br>
17:44:24.781|.\Registrar.cpp(360)|Log2|Registrar|ClientRegs::eek:nSuccess:[CM504004]: Registration succeeded for: 10001@voiptalk<br>
after the above manually forced registration it works ok via voip line
18:12:57.578|.\CallLeg.cpp(110)|Log5||CallLeg::eek:nNewCall:[CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];transport=UDP SIP/2.0
Via: SIP/2.0/UDP 192.168.0.50:5060;branch=z9hG4bK-3115-bfbd1e-5238bcf6
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: "02079342501"<sip:[email protected]:5060>
From: "Home phones"<sip:[email protected]:5060>;tag=80ad2398-c0a80032-13c4-3115-28b552d0-3115
Call-ID: [email protected]
CSeq: 2 INVITE
Session-Expires: 120
Min-SE: 90
Accept: application/dtmf-relay, x-application/dtmf-relay, application/sdp
Allow: INVITE, ACK, BYE, REFER, NOTIFY, CANCEL, INFO, OPTIONS
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",nonce="12850423977:314f36c77a4b83f25505bbc5df36e054",uri="sip:[email protected];transport=UDP",response="21b648214cfa9d6bf8dfce7deadd5e16",algorithm=MD5
Supported: replaces, 100rel, timer
User-Agent: SpeedTouch 780
Content-Length: 0
X-Serialnumber: CP0737JT3MK

<br>
18:12:57.593|.\CallCtrl.cpp(100)|Log2||CallCtrl::eek:nIncomingCall:[CM503001]: Call(4): Incoming call from Ext.10 to "02079342501"<sip:[email protected]:5060><br>
18:12:57.968|.\Extension.cpp(663)|Log3||Extension::printEndpointInfo:[CM505001]: Ext.10: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [SpeedTouch 780] Transport: [sip:192.168.0.12:5060]<br>
18:12:57.968|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:4.1<br>
18:12:57.968|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:4.1:Offer received. RTP connection: 192.168.0.50:37036(37037)<br>
18:12:57.968|.\CallCtrl.cpp(225)|Log3||CallCtrl::eek:nSelectRouteReq:[CM503010]: Making route(s) to "02079342501"<sip:[email protected]:5060><br>
18:12:58.000|.\CallCtrl.cpp(305)|Log2||CallCtrl::eek:nSelectRouteReq:[CM503004]: Call(4): Calling: VoIPline:10001@[Dev:sip:[email protected]:5060]<br>
18:12:58.187|.\SLServer.cpp(320)|Error1|MediaServer|MediaServerReporting::STUN:[MS101003] C:4.2: Possible firewall problem. Address mapping failed on STUN server 192.168.0.12:3478 for local address ":9000"<br>
18:12:58.203|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210002] C:4.2:Offer provided. Connection(transcoding mode): 192.168.0.12:9000(9001)<br>
18:12:58.218|.\CallCtrl.cpp(305)|Log2||CallCtrl::eek:nSelectRouteReq:[CM503004]: Call(4): Calling: PSTNline:10000@[Dev:sip:[email protected]:5161]<br>
18:13:02.703|.\CallCtrl.cpp(145)|Log3||CallCtrl::eek:nAnsweredCall:[CM503002]: Call(4): Alerting sip:[email protected]:5060<br>
18:13:02.703|.\Line.cpp(946)|Log2||Line::printEndpointInfo:[CM505003]: Provider:[voiptalk] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.0.12:5060]<br>
18:13:08.125|.\CallLeg.cpp(614)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:4.2<br>
18:13:08.125|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210001] C:4.2:Answer received. RTP connection: 217.14.138.177:11692(11693)<br>
18:13:08.125|.\SLServer.cpp(376)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210003] C:4.1:Answer provided. Connection(transcoding mode):192.168.0.12:7012(7013)<br>
18:13:08.140|.\CallCtrl.cpp(419)|Log2||CallCtrl::eek:nLegConnected:[CM503007]: Call(4): Device joined: sip:[email protected]:5060<br>
18:13:08.156|.\CallCtrl.cpp(419)|Log2||CallCtrl::eek:nLegConnected:[CM503007]: Call(4): Device joined: sip:[email protected]:5060<br>
18:13:08.250|.\CallLeg.cpp(325)|Log5||CallLeg::eek:nConfirmed:Session 465 of leg C:4.1 is confirmed<br>
 
Funny enough,
My voiptalk account is doing the same thing.
I think they may have a problem with there servers.

It might be worth giving them a call too see whats up.
 
Its seems they've fixed the problem, everything is ok now.
 
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