registered and unregistered email

Discussion in '3CX Phone System - General' started by Ian Marudo, May 14, 2014.

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  1. Ian Marudo

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    hi guys,

    I'm always receiving the atteched email, 16 emails for today, what this means,

    thanks
     

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  2. 3CXNP

    3CX Support

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    Hi Ian,

    you have specified to receive email alerts for "The registration status of an extension changes". Check extension 848. Could be a bad cable causing network issues or a bad switch port.

    If you dont want to receive these email notifications, go to Settings > General > Email Notifications and remove any notifications you dont want to receive.
     
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  3. Ian Marudo

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    ahhm, but when i check the extension status its on green, is this can be related in 3cx phone for iphone? or mac, because in that extension, he has a iphone and the same time he also have in his Mac and iphone,

    Thanks
     
  4. craigreilly

    craigreilly Well-Known Member

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    this does include an iPhone/Mobile Device. So I find those device often connect and disconnect to wireless networks. it would be best to turn that feature off
    Settings->General->Email Notifications-> Registration status of an extension changes.

    If something goes wrong, the person will find you. :)
     
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  5. Ian Marudo

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    because the user of the extension also receiving a email, in that setting to turn off the Registration status of an extension changes.,
    also the extension user cant receive now the notification?

    Thanks
     
  6. craigreilly

    craigreilly Well-Known Member

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    I know of no mechanism in 3cx to alert the extension email of an unregistered device...
     
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