Registration of sip for broadvoice has failed *HELP*

Discussion in '3CX Phone System - General' started by nofreeze, Jan 2, 2008.

  1. nofreeze

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    Hello all, I am new to 3CX I am trying to figure out why I am starting to get this error now.
    Can any one help me out to why I am getting this message??

    Thank you
    Here is the server status
    16:42:50.296 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
    16:32:49.953 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    16:32:49.953 ClientRegs::eek:nFailure [CM113006] Registration of sip:xxxxxxxxx@sip.broadvoice.com has failed; reason=Service Unavailable
    15:41:37.000 ClientRegs::eek:nSuccess [CM113005] Registration of sip:xxxxxxxxxx@sip.broadvoice.com is successful
    15:41:36.500 ExtLine::Register [CM110004] Send registration for <sip:xxxxxxxxx@sip.broadvoice.com>
    15:41:36.500 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
    15:31:36.156 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    15:31:36.156 ClientRegs::eek:nFailure [CM113006] Registration of sip:xxxxxxxxxx@sip.broadvoice.com has failed; reason=Service Unavailable
    12:55:51.984 ClientRegs::eek:nSuccess [CM113005] Registration of sip:xxxxxxxxxx@sip.broadvoice.com is successful
    12:55:51.531 ExtLine::Register [CM110004] Send registration for <sip:xxxxxxxxx@sip.broadvoice.com>
    12:55:51.531 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
    12:45:51.187 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    12:45:51.187 ClientRegs::eek:nFailure [CM113006] Registration of sip:xxxxxxxxxx@sip.broadvoice.com has failed; reason=Service Unavailable
    12:35:13.671 ClientRegs::eek:nSuccess [CM113005] Registration of sip:xxxxxxxxxx@sip.broadvoice.com is successful
     
  2. webguyz

    webguyz New Member

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    Try this:

    in Lines >> Manager >> Manage Gateways & Providers >> Broadvoice2 >> Registration Settings
    "Which IP to use in 'Contact' field for registration:"
    Choose 'Specified IP' 147.135.12.221:5060 (instead of External:Stun resolved)

    Your telling 3CX what Ip to use to acess broadvoice instead of having STUN try to figure it out.
     
  3. nofreeze

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    worked for a little then stopped

    Thank you for the reply. I tried what you sugested. It worked for about two days and now I am getting the same message.

    11:18:49.828 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    11:18:49.828 ClientRegs::eek:nFailure [CM113006] Registration of sip:*@sip.broadvoice.com has failed; reason=Service Unavailable
    11:18:49.828 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    11:18:49.828 ClientRegs::eek:nFailure [CM113006] Registration of sip:*@sip.broadvoice.com has failed; reason=Service Unavailable
    10:59:35.609 ClientRegs::eek:nSuccess [CM113005] Registration of sip:*@sip.broadvoice.com is successful
    10:59:35.140 ExtLine::Register [CM110004] Send registration for <sip:*@sip.broadvoice.com>
    10:59:35.140 ExtLine::Register [CM110002] Use Specified IP for device line registration DN='10000' device='broadvoice2'
    10:59:34.875 StunClient::process [CM115002] STUN resolved external IP=72.204.209.212:5060 by server 64.69.76.23
    10:49:29.609 ClientRegs::eek:nSuccess [CM113005] Registration of sip:*@sip.broadvoice.com is successful


    I have already tried to install and uninstall. This is new error ever since I installed Version 5. Version 5 did not work so I unistalled it and installed Version 3 again. But now I am getting this error.
    Any reason why this would happen?
    Thanks
    Bryan
     
  4. lateralis_m

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    Bryan,

    Any luck getting this to run? I am running into the same problem

    Norm
     
  5. nofreeze

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    broadvoice problem?

    Norm,
    No I have not got it to work. however from what I have read I think the problem might be with Broad Voice not 3CX. besides that I have read horror stories about the VOIP. I am now cancelling Broadvoice and also using trixbox. It seems to run better.
     
  6. lateralis_m

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    Thanks for the heads up....Yea....Broadvoice appears to be a bunch of finger pointers....

    Have you been able to get tribox to register and complete inbound/outbound calls?
     

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