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- Sep 24, 2012
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Greetings,
Using Yealink T46 and T41 phones. I am having an issue in a few cases where after having setup a remote extension it will register with the public ip address of the router and the assigned port that we've provisioned the phone with. Ex. 69.123.123.123:5079. After a while (not sure if it is hours or days) some of the phones will show with their private ip address. Ex. 192.168.44.55:5079. The logs will show also messages to/from the private ip address. When this happens, the audio on the phones no longer works. Calls will ring in, but only one side will have audio.
What would be causing this? How does the phone inform the server of its ip address? And why would it be doing it wrong? After a reboot of the phone, the phone will show the public IP address and all is well again.
Thanks,
Netelligence
Using Yealink T46 and T41 phones. I am having an issue in a few cases where after having setup a remote extension it will register with the public ip address of the router and the assigned port that we've provisioned the phone with. Ex. 69.123.123.123:5079. After a while (not sure if it is hours or days) some of the phones will show with their private ip address. Ex. 192.168.44.55:5079. The logs will show also messages to/from the private ip address. When this happens, the audio on the phones no longer works. Calls will ring in, but only one side will have audio.
What would be causing this? How does the phone inform the server of its ip address? And why would it be doing it wrong? After a reboot of the phone, the phone will show the public IP address and all is well again.
Thanks,
Netelligence