Remote Extension Clarification

Discussion in '3CX Phone System - General' started by petewatterschats, Mar 16, 2016.

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  1. petewatterschats

    petewatterschats New Member

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    Is this a VOIP phone or softclient installed on a PC that is located at a remote site and connected to a local network there

    A remote extension is not a softphone on a smartphone, tablet whose extension is one at the location where the 3CX server is located

    Am I correct
     
  2. craigreilly

    craigreilly Well-Known Member

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    It could be a smartphone/tablet if they are not on WiFi at the Office where 3cx Server is located. Doesn't have to be at a remote location - could even be someones home. I have an extension at home because I often work there several days a week.
     
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  3. leejor

    leejor Well-Known Member

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    If a device, has an IP assigned by a router (DHCP server) other than that one that the 3CX server is behind (same LAN), then it is remote.
     
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