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- Oct 3, 2011
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When I attempt to register locally, it works fine.
When I set the software to be out of the office I get an error in the Activity Log that said the Credentials don't match:
13:11:58.900|.\Authorization.cpp(180)|Critical0|Authorization|AuthMgr:nAuthFailure:[CM102001]: Authentication failed for SipReq: REGISTER <INTERNAL PBX IP>:5060 tid=4f26ed516b2c6308 cseq=REGISTER contact=102@<EXTERNAL IP OF DEVICE THAT IS CONNECTING>:49420 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings<br>
I've configured the phone with the following settings. I can't use Tunnel because iPhone doesn't support it:
Account Name: 102
Caller ID: Name
Extension: 102
ID: 102
I am in the office local IP: <local ip of pbx>
I am out of the office - external IP: <external ip of pbx>
No Tunnel
No Proxy
Any ideas?
When I set the software to be out of the office I get an error in the Activity Log that said the Credentials don't match:
13:11:58.900|.\Authorization.cpp(180)|Critical0|Authorization|AuthMgr:nAuthFailure:[CM102001]: Authentication failed for SipReq: REGISTER <INTERNAL PBX IP>:5060 tid=4f26ed516b2c6308 cseq=REGISTER contact=102@<EXTERNAL IP OF DEVICE THAT IS CONNECTING>:49420 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings<br>
I've configured the phone with the following settings. I can't use Tunnel because iPhone doesn't support it:
Account Name: 102
Caller ID: Name
Extension: 102
ID: 102
I am in the office local IP: <local ip of pbx>
I am out of the office - external IP: <external ip of pbx>
No Tunnel
No Proxy
Any ideas?