remote site phones unable to call each other

Discussion in 'Windows' started by aftermarket, Jul 1, 2010.

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  1. aftermarket

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    i have my remote site set up with two cisco 504 g phones they can both call each other but theres no audio either way. have i missed something?
     
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  2. leejor

    leejor Well-Known Member

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    Have you tried changing the 3CX extension option "PBX delivers audio"?
     
  3. mfm

    mfm Active Member

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    Sounds like you might have stun enabled on the two phones, try and ensure all stun settings are disable in the web interface of the phone and try again.
     
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  4. aftermarket

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    yea i tried that and it made the set up worse. i've got it running using the 3cx proxy manager its not the most ideal way as a computer has to be left on 24/7 but at least it works!!
     
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  5. mfm

    mfm Active Member

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    Hi,

    Firstly it is crucial to keep STUN off, secondly could you post the configuration.

    Also could you provide a screenshot of your tunnel manager, and a screenshot of your proxy and registration, also it would be better if you just emailed the screenshots for the sake of security but I will continue communication on the forums.

    mf@3cx.com
     
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