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Remote SPA942 issue after v11 installed

Discussion in '3CX Phone System - General' started by amygoda, May 29, 2012.

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  1. amygoda

    amygoda Member

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    Hello,
    After installation for v11 the call rejected
    It was work on v10
    Thank You

    19:17:50.375 [CM502001]: Source info: From: <sip:70771@con00.abc.com>;tag=27a62d3d29d33e25o0"Sister Hanan"<sip:70120@con00.abc.com>
    19:17:50.375 [CM503013]: Call(19): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 70120@con00.abc.com tid=-4543468a cseq=INVITE contact=70771@41.234.245.35:5071 / 102 from(wire)
    19:17:49.906 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:70120@con00.abc.com SIP/2.0
    Via: SIP/2.0/UDP 172.17.99.101:5071;branch=z9hG4bK-e72f47ed;received=41.234.245.35
    Max-Forwards: 70
    Contact: <sip:70771@41.234.245.35:5071>
    To: "Sister Hanan"<sip:70120@con00.abc.com>
    From: <sip:70771@con00.abc.com>;tag=27a62d3d29d33e25o0
    Call-ID: 793e4d1d-42a69fc5@172.17.99.101
    CSeq: 101 INVITE
    Expires: 240
    Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
    Supported: replaces
    User-Agent: Linksys/SPA941-5.1.8
    Content-Length: 0

    19:17:49.906 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 70120@con00.homeunix.com tid=-e72f47ed cseq=INVITE contact=70771@41.234.245.35:5071 / 101 from(wire)
    19:17:42.453 [CM502001]: Source info: From: <sip:70771@con00.homeunix.com>;tag=48d377f2e4c8e7c9o0"Brother Ahmed"<sip:70101@con00.homeunix.com>
    19:17:42.453 [CM503013]: Call(18): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 70101@con00.abc.com tid=-c9a629a cseq=INVITE contact=70771@41.234.245.35:5071 / 102 from(wire)
    19:17:41.984 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:70101@con00.abc.com SIP/2.0
    Via: SIP/2.0/UDP 172.17.99.101:5071;branch=z9hG4bK-cb700089;received=41.234.245.35
    Max-Forwards: 70
    Contact: <sip:70771@41.234.245.35:5071>
    To: "Brother Ahmed"<sip:70101@con00.abc.com>
    From: <sip:70771@con00.abc.com>;tag=48d377f2e4c8e7c9o0
    Call-ID: 1668a5e6-957a7265@172.17.99.101
    CSeq: 101 INVITE
    Expires: 240
    Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
    Supported: replaces
    User-Agent: Linksys/SPA941-5.1.8
    Content-Length: 0
     
  2. leejor

    leejor Well-Known Member

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    If you have remote extensions that are contacting 3CX using a URL rather than the 3CX locations public IP, you need to insure that the URL is filled in the Domain Name setting in 3CX. In your example con00.abc.com

    I'm not sure why that would change after the upgrade, if it was working previously.
     
  3. amygoda

    amygoda Member

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    Hello Leejor,
    Thank you
    I'll try it
    but it was not required in previous V.
     
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