removal or 61 from called id in australia

Discussion in '3CX Phone System - General' started by nathanmsaunders, Mar 7, 2017.

Thread Status:
Not open for further replies.
  1. nathanmsaunders

    Joined:
    Aug 21, 2016
    Messages:
    32
    Likes Received:
    0
    Hi Guys,

    we currenty use 3CX in house and are having issues with when users are calling in the phone system is showing the number with a 61 infront of it, is there anyway to remove this.

    for local and mobile calls its coming in as 61 0000 0000.

    is there anyway to fix this.
     
  2. eagle2

    eagle2 Well-Known Member

    Joined:
    Apr 27, 2011
    Messages:
    1,085
    Likes Received:
    11
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. nathanmsaunders

    Joined:
    Aug 21, 2016
    Messages:
    32
    Likes Received:
    0
    ive had a look an added the CID formatting however it still doesnt seem to work. are you able to provide a screenshot of how you would remove the 61 from the inbound CID and replace it with a 0.
     
  4. eagle2

    eagle2 Well-Known Member

    Joined:
    Apr 27, 2011
    Messages:
    1,085
    Likes Received:
    11
    on inbound settings for your SIP trunk you need to replace the string
    61(.*)
    with string
    0\1
    that's all

    eventually also:
    +61(.*)
    with
    0\1
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.