Remove on hold music

Discussion in '3CX Phone System - General' started by chrischevy, Nov 22, 2010.

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  1. chrischevy

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    Hi,

    It seems there is no way to remove a song from the 5 slots for music on hold. One of the five songs I put there is annoying and I want to remove it. I can't simply remove the file name... I had to replace it with another song.

    Anyone experiencing this issue ?

    Thank you
     
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  2. davidbenwell

    davidbenwell Active Member

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    Hi, if want to completely remove it from 3CX, then you can delete the music file from the directory

    The location should be at
    >> C:\Documents and Settings\All Users\Application Data\3CX\Data\Ivr\Prompts

    This might change if using windows 7 etc
     
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