Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

remove pstn-0 ** 3RD PARTY UNSUPP

Discussion in '3CX Phone System - General' started by equintana, Dec 30, 2010.

Thread Status:
Not open for further replies.
  1. equintana

    Joined:
    Dec 20, 2010
    Messages:
    57
    Likes Received:
    0
    Hi,


    I´ve configure a epygi gateway isdn. When a call is in, at the cisco phone I can see pstn-0NUMBER.How to remove pstn-0 and only see the external number?


    regards
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,117
    Likes Received:
    329
    Re: remove pstn-0

    You are saying that your gateway is adding the word "pstn-0" before the number? If that is the case, then, there may be an option to make use of the name display field (where a callers name is sent along with a number , from the PSTN provider. Not used much outside of North America) to send information about which line the incoming call is using. In the Gateway settings there should be somewhere to edit or delete the default information.
     
  3. equintana

    Joined:
    Dec 20, 2010
    Messages:
    57
    Likes Received:
    0
    Re: remove pstn-0

    Hi,

    My gateway is a epygi isdn quadro.

    Why there is no info about this hard at this site?

    regards and happy new year
     
  4. nb

    nb Support Team
    Staff Member 3CX Support

    Joined:
    Jun 7, 2007
    Messages:
    2,153
    Likes Received:
    174
    Because it is an untested device therefore till now unsupported.
    We do not have this device and therefore have never configured it with 3CX.

    Therefore your best shot is to forward this question to the gateway support portal. This is leading Zero config. it should be a matter or seconds to explain to you how to remove this.

    (Alternatively you can read the gateway config manual)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.