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Replace CallerID/ANI by custom number from Database

Discussion in 'CRM / Helpdesk / App Integration' started by osamasalem, Aug 4, 2013.

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  1. osamasalem

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    Hi All,

    Can I change the Called ID/ANI by a customer ID retrieved from database server (for example by changing ANI variable in VAD)?
    and if not, Can I do this job using the API?

    Thanks
     
  2. VAD_Support

    VAD_Support Active Member

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    Hi,

    No, the VAD can't manipulate that information.

    Also, I'm not an expert in the Call Control API, but I think it's not possible using that API either.

    Regards,
     
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