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Replacing +44 with 0

Discussion in '3CX Phone System - General' started by streaters, Mar 22, 2018.

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  1. streaters

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    We are UK based and trialling 3CX as an alternative to our normal pbxs.

    Our SIP provider presents the incoming calls in the format +441234567890. I want to replace this with 01234567890. I have put this on the Incoming CID rewrite options on the trunk

    Source +44(XXXXXXXXX)(.*) Replace 0(XXXXXXXXX)(.*)

    This does not work. So I suspect my formatting is wrong but I'm not sure how.
     
  2. Saqqara

    Saqqara Well-Known Member

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  3. streaters

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    Hi Thanks yes this sort of worked but turns out it's not quite what I am trying to achieve in the end.

    When a call comes in it now show +441234567890:support (Support is the name of the call answer group it rings and then on the line below 01234567890.

    Ultimately I just want 01234567890 to appear. Any thoughts
     
  4. Saqqara

    Saqqara Well-Known Member

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    Under additional notes - https://www.3cx.com/docs/cid-reformatting/

    These rules will not rewrite the incoming From:Display value,which means that if the call has been received with +18135910130, the display will still show these numbers, but the “core part” of the number to be dialed has been updated.
     
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