Reports for Inbound calls

Discussion in '3CX Phone System - General' started by tlsallada, Dec 15, 2013.

Thread Status:
Not open for further replies.
  1. tlsallada

    Joined:
    Oct 23, 2013
    Messages:
    29
    Likes Received:
    0
    My customer would like a report showing inbound calls to the system. All the reports I see only log outbound calls. Is there a way to create a report like this OR print the caller ID log from the receptionists extension since all the calls are routed via that phone?
     
  2. jpillow

    jpillow Well-Known Member

    Joined:
    Jun 20, 2011
    Messages:
    1,342
    Likes Received:
    0
    yes in the reports tool you can filter by extensions, calls, date etc......
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. tlsallada

    Joined:
    Oct 23, 2013
    Messages:
    29
    Likes Received:
    0
    I don't see the caller ID anywhere in the reports. The customer wants to see the inbound caller ID.
     
  4. sigma1

    sigma1 Active Member

    Joined:
    Nov 20, 2009
    Messages:
    542
    Likes Received:
    1
    Filter from EXTERNAL to INTERNAL
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.